The need to unify business communications into one organized system has never been greater. The global economy now has offices and workers spread out around the planet, making it difficult to stay in touch sometimes.

Keeping information flowing to all employees so they don’t miss any important updates or crucial information has become a real challenge.

One solution to keep all employees consistently engaged, and business operations uniform, is TELUS Business Connect offered by CI Technologies.

CI Technologies provide information technology and communication solutions for businesses in Guelph, Kitchener, Hamilton, Stoney Creek, London, Oakville, Mississauga, Brampton and the Niagara area.

What does TELUS Business Connect offer?

TELUS Business Connect is much more dynamic and versatile than your typical office phone system. It uses the broad reach and power of the internet to provide VoIP (Voice over Internet Protocol) services to consolidate your phone system on a global scale.

TELUS Business Connect makes it extremely simple to manage calls, share data, and standardize tools for all employees.

It is also a great way to expand your client base both locally and internationally by streamlining operations.

How does TELUS Business Connect help my business?

There are several ways that TELUS Business Connect can help increase productivity while cutting unnecessary expenses.

A few examples of how TELUS Business Connect can be advantageous for your company, are:

  • Regulating tools to increase productivity
  • Enhancing collaborative capabilities
  • Standardizing procedure
  • Reduce expenses of a dispersed workforce

Regulating Tools

Making sure all employees have access to the same communication tools is very helpful in organizing the approach to client relations and customer service.

With an increasingly mobile workforce, it is sometimes difficult for employees to distinguish the line that separates work life from personal life.

For instance, if all your employees are using their own devices for personal communication and correspondence, things can get complicated.

The same is true if employees are using work devices for personal correspondence.

Either way, productivity is going to suffer.

TELUS Business Connect is an ideal way to keep work and play separate, increasing production and focus.

Enhancing Collaboration

Another advantage of TELUS Business Connect is the capacity for collaboration on group projects and shared tasks.

Seeing logged-in users on the system, workers will always know who is available to share ideas with and attain required information.

Employees can also easily share data from any device with others in various locations.

Audio and visual conferencing options are also very helpful for group collaborations, as well as connecting with clients in any city or country.

Standardizing Procedure

The organized system that TELUS Business Connect offers helps keep employees on the same page.

The absence of such a system can often result in the creation of a makeshift substitute, which often ends up causing more disorientation, and further complications arise.

Also, if employees are all operating different devices, sharing data may not be straightforward, or even a compatible option.

With everyone using the same tools and procedures it helps to increase employee output and cut down on extraneous expenses.

Reducing Costs

In the end, it is always the goal to increase productivity and minimize expenses in order to improve the bottom line.

If you have multiple offices around the country, or around the world, keeping costs low can become an uncontrollable problem.

Even if it is just one office, with employees that work in different locations, expenses can get out of hand without an organized system.

Both of these scenarios can often involve using multiple service providers to cover all the bases.

TELUS Business Connect encompasses all your communication needs in one easy to use package.

Features of TELUS Business Connect

There are a variety of features that come with TELUS Business Connect that can help improve business operations and communications.

Some key features include:

  • Customized greetings and directory
  • Audio and video conferencing
  • Toll-free number included to cut down international costs
  • Standardized tools and procedure
  • Streamlined communications


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