It makes good sense for businesses of any size to make the switch to a VoIP phone system. Businesses all across Canada, and all over the world, are converting to VoIP phone systems because of the range of benefits they provide.

Why make the switch to a VoIP Phone System?

The growing trend is for companies to move the majority of operations, including data storage, to the cloud or an online platform. This is mainly being done in the name of efficiency, while cutting down on unnecessary costs, without having to sacrifice security.

The same is true for telecommunications. Business owners are making the decision to transition to an internet based communication platform, instead of housing bulky local equipment for conventional phone services.

VoIP phone systems offer efficient, cost-effective, and secure solutions for all your telecommunication needs.

How does VoIP work?

VoIP stands for Voice over Internet Protocol. VoIP phone systems work by using a digital broadband connection to transmit the digital signals over the internet, instead of the analog signals traditional phone lines use.

5 Excellent Reasons to a VoIP Phone System for your Business

VoIP phone systems can offer TELUS businesses a multitude of advantages over traditional phone systems.

5 of the most impressive reasons to make the transition, may be:

  • Versatility
  • Flexibility
  • Quality
  • Productivity
  • Cost


VoIP phone systems offer a lot more functionality than just making and receiving calls. Some other features of VoIP, include:

  • Instant messaging
  • Teleconferencing
  • Video conferencing
  • Call transfer
  • Voicemail
  • File transfer
  • Presence information (i.e. setting your status to available / not available)

Plus, users can make and receive calls from any location with a stable internet connection, using a variety of devices. This makes long distance and international calling easy and cost effective.

VoIP systems are perfect for making calls on the road while traveling. You can be accessible to colleagues and clients at all times with VoIP phone systems.


VoIP phone systems are also extremely flexible and easily scalable. Many people think VoIP systems are only beneficial for large businesses. Small businesses can get just as much value out of these systems.

Unlike traditional systems, there is no limit to the number of users VoIP systems can support. This makes it an easily scalable platform to add or remove users at any time.

VoIP systems are also flexible in the sense that they do not rely on a single provider for connection. For example, if there is a power outage or an issue with a traditional phone system provider, then your business is out of luck until power is restored.

With a VoIP phone system, all you need is an internet connection.


You may think that you would be sacrificing call quality with a VoIP phone system. This is not the case at all. In fact, if you are using a reliable internet connection with ample bandwidth, then the call quality you get is likely to be even clearer than conventional phone lines.


You no longer have to worry about missing an important phone call from a client, and then calling them back only to find out that person has left the office.

With VoIP, a single phone number can be programmed to ring across multiple devices so there are a number of opportunities to answer before it goes to voicemail.

This helps reduce client frustration, and improve customer service.


Not only do VoIP phone systems offer better functionality and flexibility, they also offer a more cost effective solution for your business’s telecommunication needs.

Traditional phone systems come with high installation and set up costs, plus hefty monthly fees and maintenance expenses.

With a VoIP phone system, you only have to worry about one network and one bill for all telecommunication operations.

Long distance and international calling is free when calling one VoIP network to another.

Teleconferencing and video conferencing features can help cut down on travel time and expenses for business meetings.

Everything from equipment to operating costs is more affordable with a VoIP phone system.

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